Sunday, June 29, 2008

Web 2.0 - A boon to Knowledge Management

KM's future is in sharing and participating in the Knowledge Management process...which will be driven by the tools that enable this behavior.
From an organizational perspective, the key to an effective Knowledge Management practice is continuous sharing of re-usable information with an objective to support the organization's goals.

Right now all information that employees in an organization submit to share is predominantly controlled/edited/pruned as opposed to allowing sharing in toto. Since information is controlled, people lack enthusiasm in sharing it.. the new Web 2.0 tools surely entice people to use them and experience the delight of seeing their work being seen and recognized. It is partly the effect that a writer gets when his/her work is read and acknowledged. The new age tools not only empower people to be writers and publishers but also enable feedback/debate or discussion to extend their thoughts into new dimensions.

However, participation from people will increase by breaking the perception of Web 2.0 as another series of technology trends or just a waste of time. People will realize the value of these trends only when they try them. A great number of people resist the entry into the Web 2.0 world as it takes an extra bit of effort to understand the concept and notion of using a new tool or technology. But once they decide to enter this new world they will be enthused to greater levels to use more of it and it could possible get to the level of addiction too.

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